Currency & displayed prices
All prices are in US dollars (USD). Product prices include applicable taxes and import duties. Shipping is described separately in the shipping policy.
Payment methods
The store’s payment methods are Visa, Mastercard and JCB.
When you are charged
Payment is charged when an order is placed. Keep your order confirmation and payment record. If you have a payment record but no order confirmation, contact us so that the order and payment can be checked together.
Declined or unsuccessful payment
If your payment is declined, check the entered details and contact your card issuer as needed. If you are unsure whether a payment went through, contact us before trying again. Do not send a full card number or security code by email.
Refunds
Approved refunds are returned to the original payment method. Refund arrangements follow the timing and conditions in our returns policy. Read returns & refunds.
Payment questions
Email [email protected] with your order number and a concise description. Do not include sensitive card credentials.
Contact
SILIE · 520 CLEVELAND AVE, LARGO, FL 33770, United States.
[email protected]